Privacy Policy

Welcome to KARAMENDOS!

Karamendos values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.

By using the website, you are accepting the practices described in this privacy policy. Use of the website is also subject to our terms and conditions. In this privacy policy, the words "website" refers to the Karamendos website, "we", "us", "our" and "Karamendos" refers to Karamendos and "you" and "user" refers to you, the user of Karamendos.

This privacy policy may change from time to time. Your continued use of the website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This privacy policy has been developed and is maintained in accordance with the data protection laws and regulations applicable to Dubai, United Arab Emirates (UAE).

1. GENERAL INFORMATION

The personal data of the users that are collected and processed through:

Will be under responsibility and in charge of:

2. TYPES OF INFORMATION GATHERED

The information we collect from users helps us personalize and continually improve your experience at Karamendos and provide our services. These are the types of information we collect:

Information You Give Us. You provide information when you search, read and view content on our website, connect your virtual wallet, purchase a package or services and/or communicate with us through our contact information. As a result of those actions, you might supply us with the following information:

  • Name
  • Email address
  • Phone number
  • Virtual wallet information
  • Any additional information relating to you that you provide to us directly or indirectly through our website or online presence such as ‘cookies’.

Karamendos will not collect any personally identifiable information about you, unless you provide it.

Information Collected Automatically: By accessing and using the website you automatically provide us with the following information:

  • The device and usage information you use to access the website
  • Your IP address
  • Browser fingerprinting
  • Browser and device characteristics
  • Operating system
  • Referring URLs

If you access the website through a mobile phone, we will collect the following information:

  • Mobile device ID
  • Model and manufacturer
  • Operating system
  • Version information
  • IP address

Payment information: Your payment data will be processed by the payment methods accepted by Karamendos, who will process and store your data securely and for the sole purpose of processing transactions. Karamendos reserves the right to engage in any payment available on the market, which processes your data for the sole purpose of processing transactions within the website.

Social Media: On our website you will find links and functions linked to different social networks, in which you can share your information. It is advisable to consult the privacy policy and data protection of each social network used on our website.

3. HOW LONG WE KEEP YOUR DATA

Personal data provided by users through the website will be retained for as long as necessary to provide our services and packages and to facilitate transactions within the website. Karamendos may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, Karamendos may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

4. HOW WE USE YOUR INFORMATION

In general, we use the information we collect primarily to provide, maintain, protect and improve our current website. We use information collected through our website as described below:

5. HOW DO YOU GET MY CONSENT?

By visiting the website, purchasing our products/services, connecting your virtual wallet, contacting us through our contact information and providing us with personal information to communicate with you, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You may withdraw your consent by sending us your request via the contact information or contact page.

6. HOW WE SHARE INFORMATION

The personal information of our users is an important and fundamental part of our business. Under no circumstances will we sell or share information with third parties that has not been previously authorized by the user or owner of the personal data. We share user information only and exclusively as described below.

Third-Party Service Providers: We use third-party services to perform certain functions on our website. These are some of the third-party services we use: creating and hosting the website, processing transactions within the website, connecting virtual wallets, sending emails, providing marketing assistance, and providing search results.

These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy. Please refer to the privacy policy of these third-party services.

Email marketing: We may use the information provided by users to conduct marketing campaigns and send relevant information to our users. By providing us with your email address, you authorize us to use your information for email marketing. We will use third party services to conduct email marketing, so we may share certain information with some of these third parties for the sole and exclusive purpose of sending emails through email marketing and in accordance with our privacy policy.

Business Transfers: In the event that Karamendos creates, merges with, or is acquired by another entity or company, your information will likely be transferred. Karamendos will send you an email or post a prominent notice on our website before your information becomes subject to another privacy policy and the transfer and handling of your private information will comply with all applicable requirements.

Protection of Karamendos and others: We release personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and conditions and other agreements, or protect the rights, property, or safety of Karamendos, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent: Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information: Karamendos uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Platform. We may also use aggregated anonymous information to provide information about the Platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.

Email Address: The email address that you may supply to us for purposes of receiving our email communications will never be rented or sold to a third party.

7. PROTECTING YOUR INFORMATION

We are committed to safeguarding the security of your information in compliance with applicable data protection laws and regulations in Dubai, UAE. We use Secure Sockets Layer (SSL) software to encrypt the information you provide through our website during transmission, enhancing the security of your date

Access to your personal information is limited to authorized individuals who have a legitimate need to access such data, as well as individuals for whom you have granted specific authorization.

We adhere to industry best practices and standards to protect the personal information you provide us.

While we employ commercially acceptable security measures to protect your personal information, it is important to note that no method of transmission over the Internet or electronic storage is entirely infallible. Consequently, although we strive for the highest level of security, we cannot guarantee the absolute security of your data.

We do not sell, distribute, or lease your personal information to third parties unless we have obtained your explicit permission to do so or are legally obligated to share such information in accordance with applicable laws.

8. RIGHTS

Users who provide information through our website, as data subjects and data owners, have the right to access, rectify, download or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. We describe these rights below:

Users may exercise their rights in relation to the personal data they provide to Karamendos, at any time, by sending us their request through our contact information and we will process and respond to their request as soon as possible.

9. CHILDREN'S ONLINE PRIVACY PROTECTION

We are committed to complying with the data protection laws and regulations in Dubai, United Arab Emirates concerning the protection of the personal data of minors. While our website is accessible to individuals of all ages, we do not knowingly collect personal information from children under the age of consent without obtaining the appropriate consent from their parents or legal guardians.

If you become aware that a child under the age of consent has provided us with personal information without the consent of a parent or legal guardian, we kindly request that you contact us. Upon our awareness that a minor has submitted personal information without the necessary parental or legal guardian consent, we will take appropriate measures to promptly delete the information provided by the child under the age of consent.

10. EDITING AND DELETING INFORMATION

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information.

11.THIRD PARTIES

Except as otherwise expressly included in this privacy policy, this document addresses only the use and disclosure of information Karamendos collects from you. If you disclose your information to others, whether other users or suppliers on Karamendos, different rules may apply to their use or disclosure of the information you disclose to them. Karamendos does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Karamendos is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Karamendos website. Karamendos encourages you to ask questions before you disclose your personal information to others.

12. CONTACT US

If you have questions or concerns about this privacy policy and the handling and security of your data, please contact us through the contact information below:

[email protected]